Step up with Aura Strides | Reliable shipping across Pakistan
Frequently Asked Questions – Aura Strides
1. How can I track my order?
Once your order is placed, you will receive a tracking link via email or SMS. You can also log into your Aura Strides account to check your order status anytime.
2. What is your return or exchange policy?
We offer a 7-day return and exchange policy. Items must be unused and in original packaging. Visit our Returns & Exchanges page for more details.
3. How do I know which size to order?
Please refer to our Size Guide available on each product page. If you’re still unsure, contact our support team for personalized help.
4. Do you offer cash on delivery (COD)?
es, we offer Cash on Delivery across Pakistan for most orders.
5. How long does shipping take?
We usually deliver within 2 to 5 business days, depending on your location. Express delivery options may be available.
6. Do you ship outside Pakistan?
Currently, we ship only within Pakistan. Stay tuned — international shipping is coming soon!
7. My product is damaged or the wrong size — what should I do?
We’re here to help! Contact our support team within 48 hours of delivery, and we’ll arrange a return or exchange quickly.